SMS Consent Documentation

Last updated: July 31, 2026 — Provided for carrier / A2P 10DLC review purposes

Nova Marketing Agency operates AI-powered phone receptionist systems on behalf of small business clients. This page documents exactly how and where SMS consent is captured, since consent is obtained verbally during a live phone call rather than through a website form.

1. End-Customer Consent (call-triggered confirmation SMS)

When a customer calls one of Nova's client businesses, an AI voice assistant answers and follows the script below. All calls are recorded, and recordings are retained as evidence of consent and available upon request.

AI ASSISTANT (SPANISH)
"Gracias por llamar a [Nombre del Negocio]. Esta llamada podría estar siendo grabada para propósitos de calidad de servicio. ¿Me puede decir su nombre completo?"
CALLER
[States their name]
CALLER
[States their phone number, affirmatively agreeing to receive the confirmation text]

English translation of consent request

By verbally stating their phone number immediately following this disclosure, the caller affirmatively consents to receive exactly one automated SMS confirming their call was received. No message is sent to any number that was not provided directly by the caller during a live call to one of Nova's clients.

2. Business Owner Consent (urgent call alert SMS)

Nova's business-client owners consent to receive SMS alerts as part of their signed service agreement with Nova Marketing Agency, executed before service activation. This agreement specifies that the owner will be notified by text when the AI receptionist identifies an urgent, time-sensitive call.

3. Message Types Sent Under This Program

RecipientTriggerFrequency
End customer (caller)Provided phone number during a callOne SMS per call
Business ownerAI flags a call as urgentOne SMS per urgent call

4. Opt-Out

Any recipient may reply STOP at any time to stop receiving future messages. Message and data rates may apply. Full details are available in our Privacy Policy and Terms and Conditions.

5. Business Numbers Covered

BusinessNumber
Roselle & Breitigam P.C.+1 (970) 825-1624
Prieto & Associados+1 (939) 229-3784
Garage Burgos+1 (787) 663-8195
Aposentos Spa Retreats+1 (787) 592-6917